Where we work

We enter through the function. We work through the flow.

Companies buy through functions and budgets, and that is how we come in. But the outcomes that matter cross several areas, so that is where the work happens.

COMMERCIALDELIVERYPRODUCTFINANCETECHNOLOGYWE ENTERWE WORK THROUGH THE FLOW
Entry points

Start from your seat.

We work alongside existing executive roles and business areas. Pick the one closest to yours.

What we usually hear

“We have the right priorities. They don’t reach the budget, or the work.”

Who usually calls us

CEO, CFO, head of strategy

What we work on
Strategic choicesAllocationManagement architectureInvestmentsEnterprise coordinationAdaptation
The flow it usually crosses
StrategyInvestmentOperationsEvidence
What we usually hear

“Our biggest customers deal with five of us, not one company.”

Who usually calls us

CCO, CRO, commercial VP

What we work on
Strategic accountsCustomer valueCommercial commitmentsCommercial-to-delivery interfacesRetention and expansion
The flow it usually crosses
CommercialDeliveryProductFinanceTechnology
What we usually hear

“We deliver the projects. The way we work barely changes.”

Who usually calls us

COO, head of delivery

What we work on
CapabilitiesDeliveryOperating modelPerformanceExceptionsCross-functional coordination
The flow it usually crosses
CommercialDeliveryOperationsCustomer
What we usually hear

“Everything is a priority, and we can’t see what any of it returns.”

Who usually calls us

CPO, CDO, transformation leader

What we work on
DemandPrioritizationProduct and change portfoliosTransformationCapabilitiesAdoptionValue realization
The flow it usually crosses
DemandPortfolioDeliveryAdoptionValue
What we usually hear

“Everyone wants something from us, and nobody decides what not to do.”

Who usually calls us

CIO, CTO

What we work on
Business–technology alignmentTechnology demandArchitecture choicesApplications, data and AIBuild, buy or partnerBusiness value realization
The flow it usually crosses
BusinessTechnologyPartnersValue
An example

Sponsored by commercial. Worked across five areas.

A commercial VP brings us in to manage strategic accounts. The account crosses every area that serves it, so the work does too.

Sponsor

Commercial

The commitment made to the customer

Delivery

The capacity to deliver it

Product

The roadmap the account depends on

Finance

The economics of serving it

Technology

The data and integrations behind it

Between functions

Functions manage their responsibilities. We help manage what moves between them.

Many important outcomes live where no single function owns the whole. These are the interfaces where we most often work.

CommercialDelivery
What gets lost

What was sold versus what can be delivered.

BusinessTechnology
What gets lost

Demand, choices and the value technology is supposed to create.

StrategyInvestment
What gets lost

Priorities that never reach the budget.

ProductOperations
What gets lost

Launches the operation isn’t ready to run.

CustomerEnterprise
What gets lost

A customer who meets five departments instead of one company.

TransformationBusiness capability
What gets lost

Projects delivered that never become the way the company works.

Who usually calls usCEOCOOCCO / CROCPOCIOCTOCDOTransformation leader
A leadership team leaning over the same table, working through one question
Get started

Which function would you enter through?

Tell us the situation. We’ll follow it across every area it touches.