Focus
What we do
Change how the system works. Keep management capability running.
Cinquelli has two core businesses. Consulting, to understand, redesign and transform how the company is managed. Business Management Services, to provide or strengthen management capability continuously, in the flows and interfaces no single area owns.
Two core businesses
Two models, one territory.
Both work where value, decisions and change cross functions. Most clients use both, at different moments.
Consulting
To change how the system works.
When the company needs to understand, redesign or transform something: its management architecture, a critical flow, an operating model or a transformation.
Usually ends with
A target state and a transition roadmap.
Business Management Services
To provide management capability, continuously.
Ongoing, co-sourced management capability for critical business and management flows, run together with your team.
Runs on
A mandate with scope, accountability and cadence.
Consulting
Change how the system works.
Three kinds of work, from the whole management system to one flow that needs redesign.
01
Management Architecture
Lead productUnderstand and redesign how the organization senses reality, directs the business, coordinates action and adapts.
02
Critical flow & operating model design
For when a specific value or management flow needs redesign. We look at it through four lenses, then redesign the operating model around people, technology, data, agents, governance, processes and partners.
01
Work
What work should exist, change or disappear?
02
Capability
What must the organization reliably be able to do?
03
Interface
How should teams, functions, systems, partners and agents interact?
04
Intelligence
What information, sensing and judgment need to exist inside the flow?
03
Transformation
We take part in digital, technology, AI or business transformation from the business side: where the transformation meets the way the company is managed.
Business Management Services
Management capability, continuously.
Ongoing, co-sourced management capability for critical business and management flows. Your team operates the function. Cinquelli helps manage the flow that crosses the company.
Three ways it works
01
Strengthen a function
The executive and the team already exist. We add management capacity.
For example
A commercial VP has a sales team, but no capacity to manage strategic accounts across sales, delivery, product and finance.
02
Most distinctiveManage an interface
No function owns the whole. We help manage the cross-functional flow.
For example
03
Supply a missing capability
The capability matters, but may not justify another permanent department or layer of headcount.
For example
Not BPO
BPO runs a process for you. BMS provides management capability.
Not fractional executives
We don’t put one person in a functional chair. We take on a defined management mandate.
Not consulting on retainer
Every mandate has explicit scope, accountability, decision rights, cadence and measures.
How a mandate runs
Six activities, every cycle.
- 01
Maintain context
Intent, priorities, flows, capabilities, decisions, commitments, risks, unknowns and evidence.
- 02
Read the system
Signals, changes, deviations, dependencies and exceptions.
- 03
Frame decisions
The issue, what is known and unknown, options, implications and trade-offs.
- 04
Mobilize
Owners, capabilities, actions, dependencies, resources and timing.
- 05
Track evidence
Expected versus actual results.
- 06
Adapt
What should continue, change or be reconsidered.
What every mandate makes explicit
What stays with you
01
Context map
02
Flow map
03
Capability map
04
Decision register
05
Unknowns & hypotheses
06
Commitment register
07
Evidence ledger
08
Operating model changes
09
Adaptive roadmap
Over time, these artifacts live in AugIQ.
Before hiring
Ask what capability is missing.
We don’t start with which role you should hire. We start with the management capability that is missing. Only then do we look at the best configuration.
Sometimes
“You should hire this role permanently.”
Other times
“This doesn’t justify another layer. Cinquelli can provide the capability more efficiently.”
How engagements grow
Start focused. Expand where value warrants it.
A client may begin with one focused issue and expand, step by step, into a wider management system.
Use case
The answer working in one place
System
The same logic across a whole flow
Enterprise
The management architecture of the company
Experiences
Sessions that move a leadership team.
Workshops, executive sessions, decision labs, capability labs, training and talks. Bought on their own or inside a Consulting or BMS engagement.
Technology & partners
Technology is a means.
We define requirements, architect the business capability, select platforms, design governance, define AI and agent roles, manage business-side implementation, orchestrate technical partners and track value. Deep implementation stays with specialist partners: we are not a systems integrator.
Get started
Which flow needs managing?
Bring one question. We’ll tell you honestly whether it calls for Consulting, BMS or neither.